Rochester Gas & Electric (RGE) recommends that in the event of a power outage, even if your neighborhood is still out, you contact Outage Central here.
1-800-743-2110 – Customer Service
1-800-295-7323 – Self-Service Line
1-800-743-1701 – Outage Line
Requirements for installation of Electric Services & Meters
File a Complaint with the Public Service Commission